Management
Full-time
Payment Processing Manager
We are looking for someone ready to build and scale a global payment infrastructure directly from within the product team. In this role, you will have a direct impact on our financial performance by driving approval rates higher, reducing chargebacks, and ensuring seamless payment flows for millions of users worldwide. You will work with top-tier PSPs, advanced anti-fraud systems, and orchestrators like Corefy, designing strategies that keep our monetization engine running at full speed
About the product: We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back.
This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience
We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are already in the Top 5 streaming products in the US (#4) and hold the #7 spot worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen. Are you in?
- Design and implement payment routing, cascading, and orchestration strategies for card transactions
- Monitor and analyze transaction approval rates by market and payment method, developing strategies to improve performance and negotiating with providers to boost approval ratios
- Research, evaluate, and onboard new payment providers to expand processing capabilities in key regions
- Lead technical and operational integration of payment providers in collaboration with IT, finance, and product teams
- Oversee and manage the chargeback process, ensuring timely responses and compliance with regulations to minimize financial losses
- Ensure uninterrupted payment flows by proactively identifying and resolving operational issues
- Work closely with the Product team to improve payment-related KPIs and overall user experience
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